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    9Feb, 2024
    Bilingual Customer Service Agent

    Bilingual Customer Service Agent

    Independent Contractor Opportunity – Work From Home – Remote

    Nine28 Solutions has partnered with the nation’s largest manager of non-emergency medical transportation (NEMT) programs, creating an exclusive opportunity for you to work remotely as a 1099 Independent Contractor.

    As part of our collaboration, we connect skilled individuals like you to meaningful work-from-home opportunities.

    This opportunity requires a drug test and background check.

    Duties:

    • Inbound phone customer service support
    • Providing an exemplary level of customer service.
    • This is a bilingual opportunity for English/Spanish speakers
    • Interact with customers, answering questions related to the appointment in question

    Skills:

    • Computer skills- Including navigating multiple tabs, windows and systems
    • Basic typing skills
    • Comfortable empathizing and remaining patient with difficult callers

    Qualifications

    • Fluent bilingual speaking English and Spanish
    • Must be able to pass a background check and drug screening
    • Must be able to work 15-20 hours a week
    • Must have a quiet distraction free work environment
    • Must have minimum computer specifications or better as needed by client (laptop or desktop)
    • Must have a USB headset with microphone (required for a certification training)
    • What are the technical requirements?

    Benefits

    • No Commute – 100% Remote
    • Choose your own schedule – You are your own boss!
    • Establish yourself in the customer service telecommunications industry
    • Eliminate the stress of the expenses of transportation, time commuting to work and the costs of work clothe

    Easy Apply

    As an Independent Contractor you get to dictate when and how often you commit to servicing our clients; the more you service, the higher your earning potential!

    Nine28 Solutions partners with Fortune 500 companies who outsource their call volume to us, and we, in turn, connect skilled individuals like you to these industry leading top clients from the comfort of your home. We connect

    If you have ever thought of working from home by starting your own at home call center but had no clue where to start, we are here to help you!

    This is not an offer of employment. It is an 1099 Independent Contractor Opportunity.

    Be Your own boss! Make your own schedule all while you earn!

    Job Types: Full-time, Part-time, Contract

    No experience needed

    Day shift
    Evening shift
    Morning shift

    Work setting:

    Remote

    Salary: $14.00 – $15.50 per hour

    29Jan, 2024
    Customer Service Agent – Tax Software Technology Company

    It's Tax Season!

    Customer Service Agent – Tax Software Technology Company

    Independent Contractor Opportunity

    Work From Home – Remote

    Nine28 Solutions has partnered with Tax Software Technology Company’s who outsource their call volume to us. We, in turn, connect skilled individuals to work from home 100% remote 1099 Independent Contractor Opportunities!

    The enterprise software company that develops financial and tax preparation software and related services for small businesses, accountants and individuals. Customer support agents interact with customers via phone, one way video, and screen share. Focus on software questions, resolving issues and serving as an ambassador for the brand.

    Duties:

    • Inbound phone and video customer service/technical support.
    • Handle technical support questions via phone.
    • Research, analyze and determine an appropriate course of action for customers.
    • Interact with customers to focus on software navigation questions.
    • Document all issues, resolution and follow up.

    Skills:

    • Computer skills- Including navigating multiple tabs, windows and systems
      Basic typing skills
    • Comfortable empathizing and remaining patient with difficult callers

    Qualifications

    • Must be able to pass a background check
    • Work availability 15-20 hours a week
    • Quiet distraction free work environment
    • Must have minimum computer specifications 
    • Noise cancelling USB headset with microphone (required for certification training)

    Benefits

    • No Commute – 100% Remote
    • Choose your own schedule – You are your own boss!
    • Establish yourself in the customer service telecommunications industry
    • Eliminate the stress of the expenses of transportation, time commuting to work and the costs of work clothe

    Easy Apply

    As an Independent Contractor you get to dictate when and how often you commit to servicing our clients; the more you service, the higher your earning potential!

    Nine28 Solutions Home partners with Fortune 500 companies who outsource their call volume to us, and we, in turn, connect skilled individuals like you to these industry leading top clients from the comfort of your home. We connect

    If you have ever thought of working from home by starting your own at home call center but had no clue where to start, we are here to help you!

    This is not an offer of employment. It is an 1099 Independent Contractor Opportunity.

    Be Your own boss! Make your own schedule all while you earn!

    Job Types: Full-time, Part-time, Contract

    Salary: $13.00 – $15.50 per hour

    Expected hours: No less than 15 per week

    29Oct, 2023
    Empowering Single Moms: Home-Based Opportunity

    Working from home can provide numerous benefits for single mothers, making it a practical and flexible choice for balancing career and family responsibilities. Here are ten reasons why single mothers often find working from home advantageous:

    1. Flexibility: Single mothers can adapt their work schedules to meet their family’s needs, allowing them to be there for their children during important moments.

    2. Reduced Commute: Eliminating the daily commute saves time and minimizes stress, providing more time for family and personal activities.

    3. Cost Savings: Working from home can reduce expenses associated with commuting, work attire, and dining out, which helps in managing the family budget.

    4. Work-Life Balance: Single mothers can more easily integrate work into their family lives, fostering a healthier work-life balance.

    5. Childcare Savings: Working from home may reduce the need for extensive childcare, saving on childcare costs.

    6. Increased Time with Children: Being home allows for more quality time with children, which is essential for their development.

    7. Personal Growth: Single mothers can continue their careers or pursue new ones, contributing to personal and financial growth.

    8. Reduced Stress: Minimizing workplace stress and the daily rush of commuting can lead to a healthier and more relaxed family environment.

    9. Independence: Working from home empowers single mothers to be self-reliant, offering a sense of pride and accomplishment.

    10. Healthier Lifestyle: With a flexible schedule, single mothers can incorporate exercise and healthier eating habits into their daily routines.

    Working from home is a game-changer for many single mothers, providing them with the tools they need to manage their careers and family life effectively. It not only enhances their quality of life but also sets an inspiring example for their children, showing them the value of hard work, resilience, and achieving a work-life balance.

    Get Started On Your New Stream Of Income!

    Flexibility,  Support, and Earning potential!
    Join Nine28 Solutions and experience freedom! This means you can choose when, where, and how often to work!
    Apply Now
    29Sep, 2023
    What would you do with an additional $1000 of monthly income?

    What would you do with an additional $1000 of monthly income?

    Imagine the possibilities:

    1. Starting a Business: That brilliant business idea you’ve been nursing can finally become a reality. With an extra $1000 each month, you can invest in your venture, cover initial costs, and pave the way for entrepreneurial success.

    2. Debt Freedom: Say goodbye to those nagging debts that have been weighing you down. You can use the additional income to accelerate your debt repayment plan, giving you peace of mind and financial freedom.

    3. Dream Vacation: Picture yourself on that dream vacation you’ve been planning for years. The extra income can be your ticket to exploring new destinations, creating unforgettable memories, and escaping the daily grind.

    4. Investing in Your Future: With $1000 more each month, you can start investing in your future. Whether it’s contributing to your retirement fund, building a diverse investment portfolio, or saving for your children’s education, you’re taking significant steps toward financial security.

    5. Enhanced Quality of Life: Sometimes, it’s the small things that make life better. The additional income can be used to upgrade your lifestyle, from dining at your favorite restaurants more frequently to enjoying hobbies and experiences that bring you joy.

    6. More, More, More, Keep Growing!

    The beauty of Nine28 Solutions is that it offers you the flexibility to shape your own path. You have the power to decide how to best utilize that extra income, whether it’s for personal fulfillment or long-term financial planning. The choice is yours, and the opportunities are limitless. Join us today and take that first step toward turning your dreams into reality.

     

     
    Apply Now
    28Sep, 2023
    Certified Customer Support Agent – Job Description

    Certified Customer Support Agent - Job Description

    Easy To Apply

    REMOTE – Work From Home

    No Degree Requirement

    Up to $22/hr (+incentives)

    No Minimum Experience

    Description

    Our well-known clients are seeking independent contractors to provide virtual services to their customers across a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance and Tax Support As an independent contractor, you have flexibility to choose when and where to provide services. Login and provide services when it works for you as you are your own self-employed boss!

    To become an Independent Contractor the following are required

    • Complete an application to Join Nine28 Solutions, which includes passing a background/credit check
    • The background/credit check requires a $30 processing fee paid directly to our vendor
    • View our background and credit check requirements
    •  Sign an Independent Contractor Agreement
    • Complete a W9 form
    •  Opportunities that you choose may have additional requirements, including certification specific to a program

    Qualifications

    • Computer skills including navigating multiple tabs, windows and systems
    • Basic typing skills
    • Strong customer service and written skills
    • Comfortable empathizing and remaining patient with difficult callers
    • Complete an application to Join Nine28 Solutions, which includes passing a background/credit check
    • Complete a W9 form
    • Opportunities that you choose may have additional requirements, including certification specific to a program
    • Nine28 Solutions systems are not currently compatible with Mac or Chromebook

    Responsibilities

    • Conducting inbound and outbound customer service calls with customers
    • Quickly assessing customer needs and providing sound solutions
    • Providing a high-level of customer service
    • Documenting details of all calls and customer interactions
    • Managing through multiple systems, programs, and screens simultaneously

    Benefits

    • Work from home or any quiet place
    • Set your own schedule to work around your life
    • Enjoy the freedom and flexibility of being your own boss
    • Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers
    • Independent Contractors may also receive performance-based pay 

    Incentives

    • Bi-monthly pay
    • As a self-employed 1099 Independent Contractor providing virtual call center services to Nine28 Solutions and it’s clients, you will be responsible for your own tax obligations
    • We have a variety of programs starting every week!
    • As an Independent Contractor you get to dictate when and how often you commit to servicing our clients; the more you service, the higher your earning potential!

    Have additional questions?

    Check out our frequently asked questions about the agent experience and application.
    Still have questions? Reach out to us.
    Contact Us

    Welcome

    Technology Needed for Success: Please review the basic technology requirements 

    • Please note, several clients will require additional security measures and technology equipment
    • Nine28 systems are not currently compatible with Mac or Chromebook 

     

    What’s Next?! Submit your application today! Once completed, you will receive an email with next steps. Will reach out for a quick introduction and Congratulations! Get ready to join Nine28 Solutions!

    20Jul, 2023
    Work With A Trusted Team

    Trusted Team: Even when you work independently, having a reliable support system is crucial. Whether you have questions, encounter challenges, or require guidance, our team is just a message or a call away. We want you to feel supported and confident in your role as an independent contractor.

    Reliable Support Service: A strong virtual team includes having reliable support services. We want our servicing agents to focus on their core tasks without unnecessary interruptions. So, we are here to help make sure your technology runs smoothly and HR support for any related issues or questions, and administrative support to handle tasks like scheduling or document management when needed.

    Community Team: While our agents work independenly, it’s essential to foster a sense of community within your virtual team. Nine28 Solutions want to assist in any way we can!

    We have regular team meet and greets and virtual coffee breaks conducted online.

    Building a sense of community helps team members feel connected, even when working from different locations states, and time zones.

    Report Processing: Efficient report processing is crucial for many remote roles. We are 100% transparent on all reporting, pay, and incentives offered.

    Our report processes for working and sharing ensures everyone is on the same page and working with accurate real time information.

    Apply Now
    20Jul, 2023
    Secure Business

    Top companies are outsourcing their call volume through Arise Virtual Solutions . Arise then outsources to companies like Nine28 Solutions to find the people that are working from home and connect them to the clients in need of services.

    1. You become certified for the company as an agent / Certified Customer Support Professional
    2. You choose to provide your services to and start taking inbound customer service calls from your home.
    3. It is all computerized so you log into your computer and into the clients systems and the calls come directly to you!

    Customers are happier because they can speak to someone that they can understand and it gives people that can’t work outside the home or need flexibility an opportunity to be in business for themselves and make a living!

    • You choose who you provide services for and the pay rate is based on the client you choose.
    • You choose how much you work, full time or part time. You manage yourself and can do it in your PJ’s!

    We’re excited to highlight our associations with Fortune 500 companies, including:

    • Prestigious tax software technology company
    • Renowned cruise lines
    • Credit banking powerhouses
    • Largest sporting goods retailer
    • Luxury designer bag brand
    • Prominent healthcare institutions
    • The largest home improvement retailers
    • And More!
    Get Started - Apply Now
    20Jul, 2023
    Work From Home – Diversify Your Income

    We are seeking more than just the traditional 9-to-5 grind. We are gaining financial freedom, flexibility, and the ability to take control of our own money and life.

    Technology and remote work has ushered in a new era of possibilities, allowing us to diversify our income streams while working from the comfort of our homes.

    Work from home

    Multiple Income Streams at Your Fingertips

    The Power of Diversification
    Diversifying your income isn’t just a smart financial strategy; it’s a path to financial resilience and independence. Here’s how diversification can transform your financial landscape:

    Income Stability
    By having multiple income streams, you can reduce your reliance on a single source of income. If one stream faces challenges, the others can provide a safety net, ensuring a more stable financial situation.

    Wealth Building
    Diversification can help you build wealth more effectively. You can allocate your earnings strategically, whether it’s saving, investing, or pursuing entrepreneurial ventures.

    Pursuing Passions
    Diversification allows you to explore your interests and passions while still earning an income. You can turn your hobbies into income-generating activities, creating a fulfilling and financially rewarding life.

    Apply Now
    18Jul, 2023
    What would you do with an EXTRA $800 – $1000 of monthly income?”

    What would you do with an extra $1000 of monthly income?”

    Imagine the possibilities that an additional $1000 of monthly income could bring into your life. With our virtual call center, you can turn that imagination into reality. Whether it’s starting a new business, paying off debts, saving for your dream vacation, investing in your future, or simply enjoying a higher quality of life, the choice is yours.

    Nine28 Solutions provides you with the opportunity to work from home, on your own terms, and generate that extra income you desire. No more commuting, no more rigid schedules—just the freedom to earn from the comfort of your own space.

    By partnering with us, you’ll have access to diverse income streams and the chance to tap into exciting projects. Whether you’re assisting customers, providing support, or conducting market research, each call you make brings you closer to achieving your financial goals.

    Don’t let excuses stop you from earning EXTRA income. Take control of your financial future and unlock the possibilities that come with it. Join our virtual call center today and start turning your down time into income to get closer to your goals.

    What will you do with an extra $500 – $1000 of monthly income? The choice is yours, and we’re here to help you make it happen.

     

    Contact Us
    16Jul, 2023
    We’re Hiring !

    We're Hiring

    Are you ready to work from home? Are you interested in entrepreneurship? Are you ready to gain flexibility and work-life balance? Join Nine28 Solutions and generate a lucrative second income from the comfort of your own home.