Bilingual Customer Service Agent

Independent Contractor Opportunity – Work From Home – Remote

Nine28 Solutions has partnered with the nation’s largest manager of non-emergency medical transportation (NEMT) programs, creating an exclusive opportunity for you to work remotely as a 1099 Independent Contractor.

As part of our collaboration, we connect skilled individuals like you to meaningful work-from-home opportunities.

This opportunity requires a drug test and background check.


  • Inbound phone customer service support
  • Providing an exemplary level of customer service.
  • This is a bilingual opportunity for English/Spanish speakers
  • Interact with customers, answering questions related to the appointment in question


  • Computer skills- Including navigating multiple tabs, windows and systems
  • Basic typing skills
  • Comfortable empathizing and remaining patient with difficult callers


  • Fluent bilingual speaking English and Spanish
  • Must be able to pass a background check and drug screening
  • Must be able to work 15-20 hours a week
  • Must have a quiet distraction free work environment
  • Must have minimum computer specifications or better as needed by client (laptop or desktop)
  • Must have a USB headset with microphone (required for a certification training)
  • What are the technical requirements?


  • No Commute – 100% Remote
  • Choose your own schedule – You are your own boss!
  • Establish yourself in the customer service telecommunications industry
  • Eliminate the stress of the expenses of transportation, time commuting to work and the costs of work clothe

Easy Apply

As an Independent Contractor you get to dictate when and how often you commit to servicing our clients; the more you service, the higher your earning potential!

Nine28 Solutions partners with Fortune 500 companies who outsource their call volume to us, and we, in turn, connect skilled individuals like you to these industry leading top clients from the comfort of your home. We connect

If you have ever thought of working from home by starting your own at home call center but had no clue where to start, we are here to help you!

This is not an offer of employment. It is an 1099 Independent Contractor Opportunity.

Be Your own boss! Make your own schedule all while you earn!

Job Types: Full-time, Part-time, Contract

No experience needed

Day shift
Evening shift
Morning shift

Work setting:


Salary: $14.00 – $15.50 per hour